Make a Claim
Report your claim any way you prefer, through Atlantic Shield or directly with your Individual Carrier.
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Toll Free: 1-888-856-2909 |
Emergency: 843-259-8833 |
Non-business hours or emergency? You may report your claim immediately by calling either 843-259.8833 or 843.557.4153.
If the call is not answered, please leave a voice mail and your call will be returned promptly.
Individual Carrier's Claim Information
American Strategic Insurance (ASI)
Policy Types: Home | Dwelling Fire | Flood
Website: asicorp.org
Online Claims: American Strategic Insurance (ASI) Online Claim Center
Phone: 1-866-274-8765
Claim Email: claims@asicorp.org
Fax: 1-866-274-3299
Capitol Preferred
Policy Types: Home | Dwelling Fire
Website: capital-preferred.com
Online Claims: Capitol Preferred Online Claim Center
Claim Phone: 1-888-388-2742
Claim Email: clams@capital-preferred.com
Fax: 1-850-521-0077
Chartis
Policy Types: Home | InlandMarine | Umbrella | PersonalAuto | ExcessFlood
Website: chartisinsurance.com
Online Claims: Chartis Online Claim Center
Phone: 1-888-760-9195
Claim Email: afterhourspcg@chartisinsurance.com
Fax: 1-866-858-1472
Chubb Access Agency
Policy Types: Home | Inland Marine | Umbrella | Excess Flood
Website: chubb.com
Online Claims: Chubb Access Agency Online Claim Center
Phone: 1-800-252-4670
Claim Email: cscfnol@chubb.com
Fax: 1-800-300-2538
Fidelity National
Policy Types: Home
Website: fidelityonline.com
Claim Phone: 1-800-220-1351
Claim Email: ins@fnf.com
Fax: 1-800-491-7683
Frontline Homeowners Insurance
Policy Types: Home
Website: frontlinehomeownersinsurance.com
Online Claims: Frontline Homeowners Insurance Online Claim Center
Phone: 1-877-744-5224
Fax: 1-407-444-5234
Grange
Policy Types: Personal Auto
Website: grangeinsurance.com
Online Claims: Grange Online Claim Center
Claim Phone: 1-800-445-3030
Fax: 1-800-837-5570
Johnson & Johnson
Policy Types: All Personal Lines | Carrier Specific
Website: jjins.com
Online Claims: Johnson & Johnson Online Claim Center
Claim Phone: 1-800-487-7565 ext. 5024
Claim Email: claims@jjins.com
Fax: 1-843-577-1511
National Flood Service
Policy Types: United | Harleysville | Hartford | Foremost | Capital Preferred | Excess Flood
Website: nfsmt.com
Phone: 1-800-759-8656
Claim Email: claims@nfs.stoneriver.com
Fax: 1-406-257-1629
PURE
Policy Types: Home | Inland Marine | Umbrella | Personal Auto | Excess Flood
Website: purehnw.com
Claim Phone: 888-813-PURE (7873)
Claim Email: claims@purehnw.com
Fax: 1-888-636-1359
RPS/Continental Special Risk
Policy Types: Personal
Website: www.rpsins.com/portal/server.pt?open=512&objID=5396&PageID=0&cached=true&mode=2&userID=24973
Online Claims: RPS/Continental Special Risk Online Claim Center
Phone: 1-770-442-8727
Fax: 1-770-751-0871
Safeco
Policy Types: Home | Personal Auto | Umbrella
Website: safeco.com
Online Claims: Safeco Online Claim Center
Phone: 1-800-332-3226
Fax: 1-888-268-8840
Selective
Policy Types: Flood | Excess Flood
Website: selective.com
Online Claims: Selective Online Claim Center
Claim Phone: 1-877-348-0552 or
1-866-455-9969
Fax: 1-804-422-6135
South Carolina Wind & Hail
Policy Types: Wind & Hail
Website: scwind.com
Online Claims: South Carolina Wind & Hail Online Claim Center
Phone: 1-803-779-8373
Fax: 1-803-779-0324
Southern Cross
Policy Types: Personal Lines
Website: scui.com
Online Claims: Southern Cross Online Claim Center
Claim Phone: 1-800-833-4684 ext. 132
Claim Email: claims@scui.com
Fax: 1-877-535-4331
St. John’s Insurance
Policy Types: Homeowners
Website: www.stjohnsinsurance.com
Online Claims: St. John’s Insurance Online Claim Center
Claim Phone: 1-877-748-2059
Fax: 1-877-858-8920
Travelers
Policy Types: Homeowner’s | Umbrella | Personal Auto | Inland Marine
Website: travelers.com
Online Claims: Travelers Online Claim Center
Claim Phone: 1-800-252-4633
Travelers Flood
Policy Types: Excess Flood
Website: travelers.com/personal-insurance/flood-insurance
Online Claims: Travelers Flood Online Claim Center
Claim Phone: 1-800-505-0193
Fax: 1-888-288-5892
Universal North America
Policy Types: Homeowner’s | Personal Auto | Flood
Website: uihna.com
Online Claims: Universal North America Online Claim Center
Claim Phone: 1-866-999-0898
Claim Email: fnol@uihna.com
Fax: 1-941-378-8835
